Limited Warranty

Administrative Office:

P.O. Box 457

Mahwah, NJ 07430

Tel: (888) 361-9611

  • REGISTRATION NUMBER

LIMITED WARRANTY

SECTION 1 –Dealer/Seller

Dealer/Seller Name

Phone

Address

City

State

Zip

SECTION 2 - BUYER INFORMATION

Buyer Name

Phone

Address

City

State

Zip

SECTION 3 - VEHICLE INFORMATION

year

make

model

vehicle identification number (VIN)

MILEAGE AT TIME OF SALE

VEHICLE PURCHASE DATE

VEHICLE PURCHASE PRICE

SECTION 4 - LIMITED WARRANTY INFORMATION

EFFECTIVE DATE

EXPIRATION DATE COVERAGE #1

EXPIRATION DATE COVERAGE #2

To obtain benefits under this Limited Warranty, You or Your Dealer/Seller are encouraged, but not required, to submit the Registration Page of this Limited Warranty to Us (California residents: Limited Warranty rights are not affected by failure to register).

Legal Rights Notice: This Limited Warranty sets out the full extent of Our responsibilities, and the exclusive remedy regarding the product. All implied warranties, including without limitation, implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of this Limited Warranty. We shall not be liable for special, indirect, incidental, punitive or consequential damages (including, without limitation, damages for loss of business profits, business interruption, expenses arising out of third-party claims, loss of use of the Vehicle, inconvenience, or any other loss), whether or not caused by or resulting from breach of contract, negligence, or other wrongful act or omission, even if it has been advised of the possibility of such damages. We do not authorize any person, entity or facility to create for it any other warranty obligation or liability in connection with this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to You. In addition, some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to You.

COVERAGE

  1. Condition Report Accuracy: We guarantee the accuracy of the Condition Report provided to You at time of sale of the Vehicle. If during the Limited Warranty Term, You identify any Covered Event not disclosed in the Condition Report, We agree to cover the cost to remedy the Covered Event, subject to the Limit of Liability defined herein. We reserve the right to have any failure or condition identified by You inspected by a third-party to confirm the cost to remedy the failure and its qualification as a Covered Event. If the third-party value of the cost to remedy the failure is lower than the original estimated cost to remedy the Covered Event, the third-party value shall be the value for purposes of determining the cost to remedy the failure and its qualification as a Covered Event. In the event the third-party value is lower, the Limited Warranty Holder shall have the option of accepting payment of the third-party value amount as full payment and have the repairs performed at their own expense or have the repairs performed by the third-party. For any Covered Event with a cost of repair between five hundred dollars ($500) and three thousand five hundred dollars ($3,500), coverage is limited to repair or replacement of covered components up to the maximum Limit of Liability as defined herein. For any Covered Event with a cost of repair in excess of the maximum Limit of Liability, You can elect to: 1) return the Vehicle to the Dealer/Seller and coverage is limited to reimbursement to You for the Cost You paid for the transport of the Vehicle from the Dealer/Seller at the time of purchase up to a maximum of up to five hundred dollars ($500), plus a refund of the purchase price of the Vehicle from the Dealer/Seller; or 2) participate with the Warrantor in re-negotiation of the purchase price of the Vehicle with Dealer/Seller. No other reimbursements will be paid to You for any costs that You incurred and/or any improvements or reconditioning that You performed to the Vehicle. All arrangements for return of the Vehicle to the Dealer/Seller will be coordinated between You, the Warrantor, and the Dealer/Seller. You agree to cooperate in the re-sale, re-title, and/or storage and transport of the Vehicle, as deemed necessary by the Warrantor and/or the Dealer/Seller.
  2. Clear Title: We guarantee that the Dealer/Seller will provide a transferable title to You within thirty (30) days. If You are not provided a transferable title within thirty (30) days, You can elect to have the sale voided with the Dealer/Seller and We will reimburse You for the Cost of transport You paid from the Dealer/Seller at the time of purchase of the Vehicle up to a maximum of five hundred dollars ($500), plus a refund of the purchase price of the Vehicle from the Dealer/Seller. All arrangements for return of the Vehicle to the Dealer/Seller will be coordinated between You, the Warrantor, and the Dealer/Seller. No other reimbursements will be paid to You for any costs that You incurred and/or any improvements or reconditioning that You performed to the Vehicle. If voided, You agree to cooperate in the re-sale, re-title and/or storage and transport of the Vehicle, as deemed necessary by the Warrantor and/or the Dealer/Seller.

    Voided Sale Inspection: If the transferable title isn't obtained within thirty (30) days and the Vehicle is returned, the Administrator shall have the right to require an inspection report of the Vehicle to ensure protection against damage or deterioration of the Vehicle while in Your possession. In the event the inspection report indicates any damage, cosmetic degradation, mechanical failure, or structural deterioration that occurred during Your possession, and such conditions exceed one thousand dollars ($1,000) - COVERAGE UNDER THIS LIMITED WARRANTY IS NON-PERMISSIBLE. For the purpose of determining whether a repair meets or exceeds the one-thousand-dollar ($1,000) threshold and calculating covered benefit amounts:

    • Parts Pricing: Replacement parts shall be valued based on the original manufacturer's suggested retail price (MSRP) or OEM equivalent pricing at the time of repair.
    • Labor Rates: Labor costs shall be calculated using standard industry labor time guides (e.g., Mitchell 1 or Motor) multiplied by the repairing facility's published retail labor rate.

CLAIM PROCEDURES

In the event of a Covered Event, You must submit Your claim through the Turn Automotive Platform and following the instructions provided to submit a claim form. Upon receipt of Your claim form, Our claim representative will contact You within twenty-four (24) business hours.

AUTHORIZATION IS REQUIRED FROM THE ADMINISTRATOR PRIOR TO ANY COVERED EVENT BEING REMEDIED. THIS IS NOT A VEHICLE LIABILITY INSURANCE CONTRACT. THIS IS NOT AN AUTOMOBILE PHYSICAL DAMAGE INSURANCE CONTRACT.

Exclusions – What this Limited Warranty does not cover

This Limited Warranty excludes the following:

  1. Coverage for any claim associated with a vehicle with a sales price of two thousand dollars ($2,000) or less.
  2. Coverage for any claim associated with a vehicle with more than three hundred (300) miles driven after the Effective Date, based upon the official odometer reading at the time of sale.
  3. Repairs, replacements, or transport to Dealer/Seller performed without the Administrator’s prior authorization.
  4. Any failure with a Cost below five hundred dollars ($500).
  5. For costs covered by any other warranty, insurance policy or guarantee, regardless of whether they honor such a warranty or guarantee.
  6. Damage that results from someone altering or modifying the Vehicle from the original manufacturer’s specification after sale of the Vehicle to You, including but not limited to modifications to the: frame, suspension or body lift kits, wheels/tires (not to OEM specifications), emission systems, exhaust system, engine, transmission and differential.
  7. Failures caused by the misuse of the Vehicle, tampering with the Vehicle, improper adjustments, improper fuels, fluids, lubricants or grease; improper maintenance, failing to maintain the Vehicle in accordance with the manufacturer’s recommendations.
  8. Parts and labor needed to maintain Your Vehicle or parts of the Vehicle that require regular maintenance as recommended by the manufacturer’s maintenance or replacement intervals.
  9. Freon and Filters are not covered. Fluids are not covered (unless required with the repair of a covered component or service).
  10. Consequential loss or damage whatsoever, including loss, damage or injury to person(s) or property resulting from the breakdown of any parts of Your Vehicle, the replacement of which are covered under the terms and conditions of this Limited Warranty. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You.
  11. Fraudulent representations to obtain this Limited Warranty or when presenting a request for coverage under this Limited Warranty.
  12. Taxes and non-related repair facility charges, such as shop supplies.
  13. Repairs if Your Vehicle has been declared a total loss, salvaged or junk vehicle.
  14. Repairs of water and air leak, rattles, squeaks and wind noise.
  15. In the event a claim has been paid by Us to remedy a failure, the Vehicle does not qualify for transport coverage.
  16. In the event the Vehicle is returned to the Dealer/Seller, no coverage will be afforded under the Condition Report accuracy coverage.
  17. Liability for consequential or incidental damage to property or injury or death of any person. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You.
  18. Coverage for any failure or condition which is disclosed on the Condition Report at time of sale of the Vehicle.

DEFINITIONS

The following words whether capitalized or in bold have the following meaning throughout this Limited Warranty:

Administrator – Dealer Loyalty Protection, Inc., P.O. Box 457, Mahwah, NJ 07430, (888) 361-9611.

Condition Report – The report and pictures provided to You at time of sale of the Vehicle indicating the condition of the Vehicle’s components and parts.

Cost – The charges for parts and labor necessary to repair or replace covered parts or to transport Your Vehicle to and from the Dealer/Seller. Replacement of any covered part may be made with new, remanufactured, rebuilt or like kind and quality at the time of repairs at the discretion of the Administrator and/or Warrantor. Parts will be reimbursed up to manufacturer’s suggested list price for parts.

Covered EventVehicle condition not disclosed on Condition Report for which a single event cost to remedy is in excess of five hundred dollars ($500), subject to the Limit of Liability and the other terms and conditions contained herein. Covered Events with a cost of below five hundred dollars ($500) cannot be combined to reach the five-hundred-dollar ($500) claim threshold.

Dealer/Seller – The Dealer/Seller of the Vehicle to You as on the Registration Page.

Effective Date – The Effective Date as indicated on the Registration Page, represents the transaction date on which the Vehicle was purchased by You.

Expiration Date – The Expiration Date as indicated on the Registration Page, shall be fourteen (14) days for Coverage #1 and thirty (30) days for Coverage #2 from the Effective Date as on the Registration Page, and represents the date(s) at which coverage under this Limited Warranty ceases for You or any subsequent purchasers of the Vehicle.

Limit of Liability – Our limit of liability coverage under the Limited Warranty shall only apply for a Covered Event. Our maximum amount of liability for coverage for all Covered Events combined and the total of all benefits payable for the term of the Limited Warranty shall not exceed the lesser of the following: 1) the original Vehicle Purchase Price as shown on the Registration Page; 2) the J.D. Power NADA Guide for trade in value of the Vehicle at the time of repair; or 3) Three Thousand Five Hundred Dollars ($3,500). Upon the occurrence of a Covered Event, coverage shall apply from the first dollar up to the maximum amount of liability for coverage for all Covered Events combined, as defined above. In no event will liability for transport coverage exceed five hundred dollars ($500) for You.

Limited Warranty – This document You received with Your purchase of the Vehicle.

Limited Warranty Term / Term – The period this Limited Warranty is in force for fourteen (14) days for Coverage #1 and for thirty (30) days for Coverage #2 as indicated on the Registration Page. This Limited Warranty begins on the Effective Date and ends on the Expiration Date.

Registration Page - Page one (1) of this Limited Warranty.

Vehicle – The Vehicle described on the Registration Page.

Warranty – Any warranty of the manufacturer or any other warranty required by a state or given by a Dealer/Seller or Repair Facility.

Warrantor (“We”, “Us”, “Our”)Turn Automotive, 2 Kiel Avenue, PMB 241 Kinnelon New Jersey, 07405.

You or Your (Limited Warranty Holder) – The Buyer identified on the Registration Page.

CANCELLATION OF THIS LIMITED WARRANTY

This Limited Warranty has been provided to You at no cost in conjunction with purchase of the Vehicle and is non-cancellable.

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